Employee relations::Sears
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Employee relations
Sears has struggled with employee relations. One notable example was the shift in 1992 from an hourly wage based on longevity to a base wage (usually anywhere from $3.50 to $6 per hour) and commissions ranging from 0.5% to 11%. This new base wage, often constituting a substantial (up to 40%) cut in pay, was done "to be successful in this highly competitive environment."<ref>600-plus Sears jobs to be cut Chicago Tribune February 13, 1992</ref>
In early October 2007, Sears cut commission rates for employees in select departments to anywhere from 0.5% to 4% but equalized the base wage across all Home Improvement and Electronics departments. In 2011, commission rates on non-base items were cut by 2% in the electronics department. In late 2009, the commission on sales of "base items" from the electronic department was cut to 1%. Appliances, vacuums, and mattresses are the only remaining departments where compensation is based entirely on commission. In many stores, jewelry department associates receive a low base salary with 1% commission on their sales.
The domain sears.com attracted at least 240 million visitors annually by 2011, according to a Compete.com survey.
Sears saw profits drop 13% during the fourth quarter of 2010 but still had total assets of $26.05 billion as of the first quarter of 2011.<ref name=post>{{#invoke:citation/CS1|citation |CitationClass=news }}</ref>
Sears sections
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