In-flight services::Hawaiian Airlines


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In-flight services Hawaiian provides complimentary and paid beverage service on all of its flights. Meals are not provided on interisland flights due to their short length (30–45 minutes). On its U.S. mainland flights, Hawaiian is one of the only major U.S. airlines to still provide complimentary meals in its main cabin (coach class); each meal is made with no preservatives, all-natural ingredients and packaged with recyclable materials.<ref name="green">{{#invoke:citation/CS1|citation |CitationClass=pressrelease |type=Press release }}</ref> In 2009, Hawaiian introduced premium meals in its main cabin, giving passengers the option of having the complimentary meal or paying to upgrade to a premium meal. The premium meals consisted of a variety of high end Asian cuisine, but were later discontinued.<ref name="green" /><ref name="cater">{{#invoke:citation/CS1|citation |CitationClass=news }}</ref>

In March 2007, Hawaiian introduced a "tasting menu" or "tapas menu" for its first class passengers on its U.S. mainland and international flights. The menu consists of twenty entrees set on a rotation, with five available on any given flight. Passengers are provided information on the available entrees for their flight when they board, or shortly after takeoff and may choose up to three entrees as part of their inflight meal.<ref name=cater /><ref>{{#invoke:citation/CS1|citation |CitationClass=web }}</ref>

On Boeing 767 aircraft, Hawaiian offers iPad mini tablet computers for rent,<ref>{{#invoke:citation/CS1|citation |CitationClass=web }}</ref> in addition to movies shown on overhead projection screens. Prior to September 1, 2013, Hawaiian offered DigEplayer portable video players for rent. Airbus A330 aircraft are equipped with on-demand units built into every seatback.

In August 2012, Hawaiian announced an upgrade to its economy-class inflight U.S. mainland service. Among the upgrades were a new menu, a complimentary glass of wine on lunch/dinner flights and a free tropical cocktail before landing on breakfast flights. This was in contrast to other airlines cutting back on meal service.<ref name="doubledown">{{#invoke:citation/CS1|citation |CitationClass=web }}</ref> According to Hawaiian's CEO Mark Dunkerley:

"In today's competitive world you cannot justify providing complimentary meals on a traditional business model. It simply does not pay for itself... which explains why essentially everybody has taken all that free food off the airplane. We're being illogical by actually investing heavily in this area... It's part of who we are, and it's what makes us different from everybody else."<ref name=doubledown/>

In late 2014, Hawaiian Airlines began offering Extra Comfort seating, as a new service class on its Airbus A330-200 aircraft. The Economy Comfort seating offered seating space upgrades for passengers, along with improved soft-product offerings for passengers on international routes.<ref>{{#invoke:citation/CS1|citation |CitationClass=web }}</ref>

Hawaiian Airlines just announced that they will be upgrading their business class seats from the standard cradle seats to a 180-degree lie-flat seats on their A330 fleet in a 2-2-2 configuration. The new seats will be installed starting the second quarter of 2016. In addition to the new business class seats upgrade, the airline will add 28 additional Extra Comfort seating. <ref>{{#invoke:citation/CS1|citation |CitationClass=web }}</ref>

Hawaiian Airlines sections
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In-flight services
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